NCA WARNS TELCOS ON QUALITY OF SERVICE AFTER MONITORING SERVICES
The National Communications Authority (NCA) has notified telecom operators in the country of its intention to apply swift sanctions on those that continue to offer poor quality services to customers.
They have up to January next year to fix any defects in their systems as detected in the month of September this year.
The report of the industry regulator, posted on its website upon an assessment of the networks and the subsequent findings said, “upon the publication of these findings, all operators are directed to improve any obligation in default by January, 2017. Sanctions will be applied to operators on district capitals that persist in default after January, 2017.”
Basing its report on the performance of operators in the Western Region, for instance, it said all operators, except Tigo and Glo, complied with the Data Access Success Rate obligation in all the available district capitals tested.
- 12 Dec 2016
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- Last Updated: Monday, 12 December 2016 19:11
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